Upgrades and Retrofits
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Technical Support
1. Installation technology: how to install to make the solar energy light conversion rate higher. 2. Maintenance guidance: how to clean regularly during use and extend the service life of solar lights. 3. Troubleshooting: how to quickly troubleshoot after the discovery of solar lights, find the root cause, as soon as possible normal use of lamps and lanterns.
Warranty and Repair Services
1. Maintenance: Warranty services may include maintaining the product to ensure it continues to function properly. 2. Repairs: Warranty services may include sending the product back to the factory for repair in the event of malfunction or damage. 3. Replacement: Warranty services may include reimbursement for products on the next batch of orders in the event that repairs are not possible.
Training and Education
1. Product Training: We provide comprehensive product training to ensure that our customers are proficient in the operation and maintenance of our products. 2. Technical Education: Our technical education services enable customers to independently troubleshoot minor problems, reduce downtime, and increase solar light utilization. 3. Industry Research: Synchronizing industry trends and innovative solutions with our customers allows us to foster a culture of continuous learning and innovation toge
Spare Parts and Components
1. Timely Supply of Spare Parts: To ensure your continued sales, we provide necessary spare parts to address any potential emergencies. Our inventory management system and supply chain network ensure that spare parts are always available. 2. Ensuring Business Continuity: Our spare parts service is designed to keep your business going. Whether it's a solar light failure, damage or any other issue, you can rely on our efficient spare parts delivery to avoid stop-sales.